Booking Reservation Cancellation Rescheduling Reshoot Policies

Family holding hands walking on the sands of Secret Beach, KoOlina Oahu Hawaii

Booking Reservation Cancellation Rescheduling Reshoot Policies:

Booking Procedures:-

Session Bookings are First-Come-First-Serve.
A nonrefundable deposit is required to Book and Secure all Session dates- the remaining balance is due at the end of the photo session.
Payment for your session is by cash or via online payment method.
Photo Session Reservation Dates are held for 24 hours from the time we send out the agreement.
You will receive a reply to your Inquiry within one day.
Once the photo session details are ironed out, you will receive an email with an attached Agreement based on the Service you are Booking.
All prices are subject to change without notice.
Please call for the latest prices.
We do have a Travel Fee for certain locations on Oahu, including all of the North shore, all of the eastern shore, and some south shore locations.
Package Prices do not include Shipping and Handling.
Electronic Service ( Image files electronically delivered by Dropbox ) is $75.

Booking and Reservation Policy:-

The deposit portion is not refundable and is applied to the package.
It is to secure the session time/date and cover the cost of Credit Card and Administration Fees.
If it is raining, we would either wait or relocate.
If it were raining during your entire visit and we could not do the session or reschedule, then a portion of the deposit would be refundable.

Grace Period:-

Photo Session runs on time, and I do not have a grace period If one is late.
If one is extremely late, I offer a $50—late Fee.
If the schedule permits, we can add some time to make up for the lost time.

Cancellation or Rescheduling Policy:-

A MINIMUM NOTICE OF 72 HOURS IS REQUIRED FOR THE CANCELLATION OR RESCHEDULING OF YOUR SESSION.
If a cancellation notice is received within less than 72 hours, then the full amount of the session will be due.
If a reschedule date is available, a $50. reschedule fee would apply.

Group Business Headshot Policy:-

Cancellation and Rescheduling Policies apply.
No Refunds for individuals who are a no shows or sick on the day of the Group photo session.
Rescheduling individuals will depend on my work schedule.
There will be additional sitting and set-up fees for the rescheduled photo session.
The fee will depend on how many individuals need to be rescheduled. see rates

Re-Shoot Policy:-

I cannot offer re-shoots due to dissatisfaction with clothing, facial expressions, hair, or other items beyond our control.
In the event that you would like to schedule another shoot due to one of the above.
Re-shoots must be scheduled and completed within two weeks from the initial session.

Corona Virus Booking Cancellation Reschedule Policy:-

During the challenging times of the COVID-19 epidemic, the State of Hawaii had implemented some travel requirements for visitors to Hawaii.

With social distancing in place, I began to offer photoshoots, which are my regular photo sessions, but they included social distancing regulation requirements.

In the future, if the restrictions are reinstated, I will offer Social Distancing Photoshoots again.

My standard cancellation policy is deposits are nonrefundable.

If you have canceled your travel plans to Hawaii due to the coronavirus epidemic, I have held the session for clients for up to 2 years from the original photo session date. Once this period has passed, the session will no longer be available to reschedule.